Mona’s depth of experience and her passion for genuine customer service has positioned Associated Billing Center, LLC as a leader in the field of Mental Health billing and practice consultation.
Our success is built upon the foundation of a genuine commitment to customer service — an identifiable, tangible commitment that is more than just verbiage. An integral part of this commitment is effective communication between your practice and Associated Billing Center, LLC. Speak with our clients about the ABC EXPERIENCE.
Our team members understand the nuances of navigating the Mental Health insurance maze. While our staff has previous billing experience, everyone participates in our comprehensive training program and webinars. Our team retention rate is among the best in the industry. We’re proud of this!
Michael’s experience includes technology management at a Fortune 500 insurance company, IT Director for a financial institution and software development. He manages all of our connectivity issues and maintains our secure and HIPAA compliant data base. Technology moves fast and Michael helps to keep us at the forefront of technology utilization.
Barbara is a graduate of the nationally accredited Allied Schools. Her contributions to the successful daily operation of our niche Mental Health billing service are innumerable. Barbara’s experience is unique in that it encompasses both the billing process and technology arenas.
Sally holds a Master’s Degree and is certified in HIPAA Security and Privacy Training. She is persistent and relentless (we’re not kidding) in pursuit of complex claims resolution and is a Reimbursement Specialist. Sally’s experience includes both the clinical and billing settings providing unique insight and perspective.
Donna attended Middlesex County College earning her Certification in Billing, Coding and Health Information. In addition, she was an Administrative Supervisor at an insurance company and has held management level positions in the service sector. Her experience is an invaluable asset to our company and to our providers.
Lucia embodies the definition and spirit of client service and advocacy. Her aptitude and insightful ability to troubleshoot improperly processed claims is an invaluable asset. Lucia also reviews provider reimbursement rates for accuracy.
Lori’s background includes the clinical office setting. Her activities are focused toward supporting our Account Managers. She has been instrumental in assisting us in the development of projects that enhances the “client” experience with Associated Billing Center, LLC.
Gary holds a degree in Marketing. He is our Marketing/Public Relations Director. His experience includes management of customer service departments and Marketing Director for several successful service sector companies. His belief that a company grows through its reputation for client service in the marketplace is a philosophy that is a perfect fit for us.
Kim maintains a wealth of experience in the Mental Health practice financial sector. Her ability to accurately generate activity reports in a concise and comprehensive manner helps our providers to clearly understand the “business of their business”. Kim ensures that our client accounts are maintained at the highest level.
Interested in becoming a team member and working in an environment that is conducive to creative thinking and the sharing of ideas? We want to speak with you. Our team member retention rate is among the highest ranking in the industry. We work together to create a unique client experience and a rewarding experience for our staff. Contact us for more information.