Our team members understand the nuances of navigating the Mental Health insurance maze. While our staff has previous billing experience, everyone participates in our comprehensive training program and webinars. Our team retention rate is among the best in the industry. We’re proud of this!
Michael’s experience includes technology management at a Fortune 500 insurance company, IT Director for a financial institution and software development. He manages all of our connectivity issues and maintains our secure and HIPAA compliant data base. Technology moves fast and Michael helps to keep us at the forefront of technology utilization.
Barbara is a graduate of the nationally accredited Allied Schools. Her contributions to the successful daily operation of our niche Mental Health billing service are innumerable. Barbara’s experience is unique in that it encompasses both the billing process and technology arenas.
Donna attended Middlesex County College earning her Certification in Billing, Coding and Health Information. In addition, she was an Administrative Supervisor at an insurance company and has held management level positions in the service sector. Her experience is an invaluable asset to our company and to our providers.
Lucia embodies the definition and spirit of client service and advocacy. Her aptitude and insightful ability to troubleshoot improperly processed claims is an invaluable asset. Lucia also reviews provider reimbursement rates for accuracy.
Jennifer is a Southern New Hampshire University, Business Major. She has been a remarkable addition to our team. Her extensive experience in all facets of operating a successful business is readily applied to our mental health providers. In addition, Jennifer provides invaluable support to our Account Managers.
Gary holds a degree in Marketing. He is our Marketing/Public Relations Director. His experience includes management of customer service departments and Marketing Director for several successful service sector companies. His belief that a company grows through its reputation for client service in the marketplace is a philosophy that is a perfect fit for us.